SAFE AND SECURE PAYMENT
We want you to shop with us with the
confidence that your information is safe and secure, for this reason
we use Protx Credit Card Payment Processing Services. Protx uses industry
standard encryption on its secure servers which are tested daily, so
you can provide payment information safe in the knowledge that any information
you provide is completely secure and protected and can not be hijacked
or redirected. All transactions placed through our website are processed
directly through an encrypted merchant account system and Phoenix AutoBulbs
does not register or have access to your sensitive credit card details.
PRIVACY POLICY
In this privacy policy references to
“we”, “us” and “our” are to Phoenix AutoBulbs Ltd. References
to our Website or the Website are to www.phoenixautobulbs.co.uk.
1. What information we collect and
how
The information we collect via the Website
may include.
Any personal details you knowingly provide
us with through forms and our email, such as name, address, telephone
number etc.
In order to effectively process credit
or debit card transactions it may be necessary for the bank or card
processing agency to verify your personal details for authorisation
outside the European Economic Area (EEA). Such information will not
be transferred out of the EEA for any other purpose. For online card
payments under no circumstances will we hold sensitive payment details
such as your card number, expiry date and security code. All online
card payment transactions are handled through our accredited payment
provider, Protx Card Processing Services. For more information on Protx
privacy policy please refer to www.protx.com
Your preferences and use of email updates,
recorded by emails we send you (if you select to receive email updates
on products and offers).
Your IP Address, this is a string of
numbers unique to your computer that is recorded by our web server when
you request any page or component on the Website. This information is
used to monitor your usage of the Website.
Data recorded by the Website which allows
us to recognise you and your preferred settings, this saves you from
re-entering information on return visits to the site. Such data is recorded
locally on you computer through the use of cookies. Most browsers can
be programmed to reject, or warn you before downloading cookies, information
regarding this may be found in your browsers help facility.
2. What we do with your information
Any personal information we collect from
this website will be used in accordance with the Data Protection Act
1998 and other applicable laws. The details we collect will be used:
To process your order, to provide after
sales service (we may pass your details to another organisation to supply/deliver
products or services you have purchased and/or to provide after-sales
service).
In certain cases we may use your email
address to send you information on our other products and services.
In such a case you will be offered the option to opt in/out before completing
your purchase.
We may need to pass the information we
collect to other companies for administrative purposes. We may use third
parties to carry out certain activities, such as processing and sorting
data, monitoring how customers use the Website and issuing our e-mails
for us. Third parties will not be allowed to use your personal information
for their own purposes.
3. Your Rights
You have the right to request a copy
of any information that we currently hold about you. In order to receive
such information please send your contact details including address
and payment of £10 to cover administration expenses to the following
address:
Privacy Information
Phoenix AutoBulbs Ltd
140 Bishopsteignton
Thorpe Bay
Essex
SS3 8BQ
4. Other Websites
This privacy policy only covers this
website. Any other websites which may be linked to by our website are
subject to their own policy, which may differ from ours.
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